Maintenance ScheduleSupport
Help with Maintenance Schedule
Email hello@maintenanceschedule.app. The answers below cover the questions that come up most.
Contact
Write to hello@maintenanceschedule.app. We are a small studio, so replies can take a day or two. Please do not send receipts or other personal documents; a description is enough.
Subscription management
Pro is sold and managed by Apple. To see, change or cancel a subscription, open Apple’s subscription and billing help or Settings > your name > Subscriptions on your device. Deleting the app does not cancel a subscription.
Common questions
How do I get help?
Email hello@maintenanceschedule.app. Include the app version from Settings and, if it helps, a screenshot.
Why are my items not syncing between devices?
The app syncs through your own iCloud. Check that both devices are signed in to the same Apple Account, that iCloud Drive is on, and that the app has permission to use iCloud in Settings. If it still does not sync, email us with the devices and versions.
My reminders are not arriving.
Open Settings in the app and check that reminders are on for the item, then check iOS Settings > Notifications > Maintenance. Reminders are scheduled on the device, so they need the app to have been opened at least once after the schedule changed.
How do I add a widget?
On iPhone or iPad, touch and hold the Home Screen, choose Edit > Add Widget, and pick Maintenance. For the Lock Screen, touch and hold the Lock Screen, choose Customise, then add a widget. On Mac, open Notification Center and edit the widgets there. The Home Screen widget has a Done button.
I bought Pro but it is not showing.
Open the Pro screen and choose Restore Purchases. Apple manages the purchase, so the app can restore it on any device signed in to the same Apple Account.
How do I export my data?
In the app, open Settings > Organise > Export to save a CSV of your items and a CSV of your history. The files are created on your device and go wherever you choose to save or send them.
How do I delete my data?
Delete items, completions, photos and documents in the app; deleting them on one device deletes them on your other devices too. To delete everything, delete the app from each device and remove the iCloud copy in Settings > your name > iCloud > Manage Storage.
How do I manage or cancel a subscription?
Subscriptions are managed by Apple. Open Settings > your name > Subscriptions on your device, or use Apple’s subscription management page. Deleting the app does not cancel a subscription.